Privacy Policy

Introduction

Everett Marketing Agency ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website everettmarketingagency.com and use our services, including but not limited to Lofty Buildouts, Google Business Profile optimization, training, and coaching services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

We collect information in the following ways:

• Contact Forms: When you submit contact forms on our website, we collect your name, email address, phone number, and any message content.
• Email Signups: When you sign up for our newsletters or email lists (including "Two Minute Realtor" and "Weekly Lofty Tips"), we collect your email address.
• Booking Systems: When you book a consultation or strategy call, we collect your name, email, phone number, and scheduling information.
• Service Information: When you purchase our services (Lofty buildouts, training, coaching, audits), we collect relevant business and payment information.
• Analytics: We use Google Analytics and Google Search Console to collect information about how you interact with our website, including pages visited, time spent, and referring URLs.
• Cookies & Tracking: We may use cookies, pixels, and similar technologies to enhance your browsing experience and measure website performance. You can control cookie settings through your browser.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide you with our services, including Lofty buildouts, coaching, training, and consulting.
• Marketing & Communication: To send you promotional emails, newsletters, and updates about our services. You can opt out of marketing emails at any time.
• Lead Management: To manage leads, follow up on inquiries, and support your customer relationship management through our CRM systems.
• Website Improvement: To analyze website traffic, user behavior, and performance through Google Analytics and Google Search Console.
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. Third-Party Services & Data Sharing

We use the following third-party services that may access or process your data:

• Go High Level (GHL): CRM and marketing automation platform where we store contact and lead information.
• Lofty CRM: Real estate CRM system for managing client relationships and pipeline data.
• Stripe: Payment processor for handling financial transactions securely.
• Google Services: Google Analytics, Google Search Console, and YouTube for website analytics and embedded video content.
• SKOOL: Online community platform for hosting Everett Academy training and community features.

These third parties are contractually obligated to use your data only for the purposes we specify and to maintain the confidentiality of your information. We do not sell or rent your personal information to third parties for marketing purposes.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Generally, we retain customer data indefinitely to maintain service records and support ongoing relationships. However, you have the right to request deletion of your data at any time (see "Your Rights" below).

5. Your Privacy Rights

Right to Access: You have the right to request access to the personal information we hold about you.

Right to Deletion: You have the right to request deletion of your personal data. Upon your request, we will delete your information within a reasonable timeframe, except where we are legally required to retain it.

Right to Opt-Out: You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Right to Correct: You can request that we correct inaccurate or incomplete information.

To exercise any of these rights, please contact us at the email address provided below.

6. GDPR & International Privacy Compliance

If you are located in the European Union or have data subject to GDPR, we comply with the General Data Protection Regulation. This includes your rights to access, correction, deletion, portability, and restriction of processing. Our legal basis for processing your data includes your consent, performance of a contract, and our legitimate interests.

If you are in California, we comply with the California Consumer Privacy Act (CCPA), which provides you with rights regarding your personal information, including the right to know, delete, and opt-out of the sale of personal information.

We operate in the United States, Canada, and Mexico. If you are located in any of these regions, this Privacy Policy applies to your use of our services.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure password protection, encrypted data transmission, and restricted access to sensitive information.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete such information and terminate the child's account immediately.

9. Links to Third-Party Websites

Our website may contain links to third-party websites, including YouTube, SKOOL, and other external platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of material changes by updating the "Last updated" date at the top of this policy. Your continued use of our services after changes constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

Email: [email protected]

Phone: (702) 513-2394

Address: 3753 Howard Hughes Pkwy Suite 200, Las Vegas, NV 89169

Website: everettmarketingagency.com